Returns

RETURNS

We're pretty sure you're going to love your purchase, but in the event there is an issue, our apologies in advance if it didn’t work out.

You may return or exchange items within 30 days of purchase for a full refund. 

For hygiene purposes, earrings cannot be refunded or exchanged.

If there are any damages or physical defects with your purchase, please email us at hello@ethikal.com within the first week of receiving your purchase.  Please include your purchase order number, description of the defect and photo.

All returns can be shipped back to us, free of charge. Reach out at hello@ethikal.com, include your order number, items returned and reason for return. Please contact us within 30 days of receiving your purchase and we will email you a pre-paid shipping label. Please include a copy of your purchase receipt in the package. Once we have received your returned merchandise, you will receive an email confirming receipt of the items and a credit will automatically be applied to your credit card or original method of payment.